Hygiene and Protection

• Checking the HACCP standards in all departments in the company
• Increase in disinfection facilities for our guests and employees Disinfection dispensers are available at all entrances and exits of the front and back areas
• More intensive ventilation of our rooms, especially restaurant, foyer, staff rooms etc.
• Daily multiple disinfection of public areas, door handles, handrails and objects of freely accessible use
• Do not display materials that are difficult to clean (flyers in public areas, wool blankets, pillows in the room, etc.)
• Illustration of our current hygiene measures on the website

• Special cancellation conditions: If a room reservation/event or the like cannot be realized due to official regulations due to COVID-19, you have the possibility to cancel it free of charge or to look for an alternative date together with us
• Plexiglass panes at the hotel reception protect you and our employees in direct contact
• Multiple options for hygienic hand washing in public areas with
• PH-neutral hand soap on natural basis
• Short distances to hospitals and medical facilities
• Max. 2 persons at the same time in the sauna

• All employees wear a mouth-and-nose protection during working hours and maintain appropriate distance regulations to their colleagues and our guests
• Daily check of the health of our employees - in case of corresponding symptoms within our team, the employee is requested to leave the premises directly and to contact the doctor by phone immediately. A list of all direct contacts must be reported to the company immediately
• Internal meetings are also held at appropriate distances of 1.5 m, unless they can be held by telephone or digitally

• Staff canteens are staffed at staggered break times. Here, the same applies to granting the interval
• Daily cleaning and disinfection of work equipment/tools - if possible, these are only used for personal use
• Hygiene and behavioral training courses are held for our employees at regular intervals and as soon as new regulations apply.

• Disinfection dispenser at the entrance of the restaurant
• Record contact details in writing or with the QR Code about the time of arrival and departure of the restaurant. This data is stored for 3 weeks
• There is a minimum distance of 1.50 m from table to table
• There are no seats left at the restaurant counter
• Disinfection of tables and surfaces after each guest
• Our service employees wear a mouth-and-nose protection during the entire working time
• Our menus are available in the form of a QR code that can be called up with your own smartphone or as a laminated version that is disinfected after each guest

• Contactless payment is preferred - the EC device is disinfected after each use
• Several times a day disinfection of public areas and sanitary facilities
• We do without salt and pepper shakers on the tables, provide them only as needed and disinfect them after each guest
• After the removal of plates and glasses by our employees, hands are washed immediately, especially before touching clean dishes
• We control the best possible time distribution of guests in the restaurant
• Regular, generous ventilation of the entire restaurant
• We do without invoice folders and used pens are disinfected after each guest

• Work areas are further equalized to allow more distance between employees
• Working materials are personal and are regularly hot-washed and surfaces regularly disinfected
• Dirty and clean dishes are separated from each other even better.

• Disposable gloves must be worn
• Our suppliers must wear a mouth and nose protector and disinfect their hands before entering the hotel

• Higher standards of hygiene apply to room cleaning; especially for objects of daily use such as remote controls, window handles, light switches, etc.

• A general obligation to wear mouthguards and disposable gloves applies
• Public areas are cleaned and disinfected at short intervals

• Plexiglass panes at the hotel reception protect you and our employees in direct contact
• There is a compulsory mouthguard for the employees

• Disinfection of surfaces such as keyboards, telephones, etc. and all objects used by the guest such as room cards, pens and documents
• With the possibility of paying for the overnight stay at check-in (by credit card), the check-out is a contactless handing over of the room card

When booking the event

• We offer you for your number of participants if you offer your day room
• We will hear the minimum distance of 1.50 m from the seating
• Should new restrictions arise due to COVID-19, we would be happy to find an alternative date with you to carry out your planned event

Before the event

• Address, contact number, email address
• To track infection chain complaints, three times a week and destroy
• We would like to point out that the following symptoms do not allow perception in our house: fever from 37.5° C and coughing with shortness of breath and difficulty breathing

• When entering the hotel/conference room, we bit you to disinfect your hands and our own rights at stations.
• Everyone has access to their own table with a certain minimum distance from their neighbors. Glasses are set directly on the table.
• There is a drinks station in the room, from which everyone else can do himself.
• Clipboards and pens are also available if required.
• Your coffee break is made up of portions in the room - not in one of our public foyers.
• Meals for lunch or dinner are not served as a buffet, but as a plate.
• The event room and group groups are disinfected after the end of the conference and, if necessary, in the meantime.
• Each group becomes its own living area for breaks, group work and other possessions.